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28 Apr 2014
Trust is one of those “catch-all / rhetorical” term that is often used (and abused), but rarely understood or pragmatically dealt with in the workplace. This post is about trust: what it is, how it impacts team performance and what can you do about it as a leader.
1 Nov 2013
Imagine this situation for a moment: You wake up one morning half-asleep because the neighbours were loud last night; you realize there is no more coffee in the house; the kids are frantic because it’s the last week before Christmas; as you drive them to school on your way to work, you notice that the fuel tank is on empty; you make a detour to the gas station and realize that it now costs you $75 to fill up your car; as you head back on the highway after dropping off your kids, you get stuck in massive traffic; at last, you arrive at work, 1 hour late; you’re car is at the backend of the parking and it’s pouring rain; just as you run in to print your report for the staff meeting that started 15 minutes ago, you pour coffee on your shirt; you finally make it to the copy room across the hall to find out that the only printer on the floor is offline and a technician is there trying to fix it...
1 Jun 2013
Coaching and Leadership Development have one thing in common: they usually both begin with the employee’s best intentions. Whether it’s following an annual performance evaluation, or when planning a career transition, or simply as part of an ongoing learning and development effort, an employee will typically establish his/her “skill gaps”, also known as “development areas” or “growth opportunities”, and then lay out a plan to address them – either alone or with the help of a coach. So far, so good…